Troubleshooting & FAQ – XBoat — Help Center

Getting Started
- Account Setup
  - Creating an Account
- For Subscribers
  - Subscription Activation
  - Creating a Team
  - Adding Team Members
  - Connecting Member Logins
- Equipment Installation
  - Equipment Overview
  - Installing Oarlocks
  - Mounting Monitors
  - Monitor Login
  - Monitor Controls
  - Connecting Oarlocks
  - Calibration & Zeroing
  - Changing Pitch
- Maintenance & Care
  - Charging XPods
  - Salt Water Care
Rowing Monitor
- Monitor Basics
  - Getting Started
  - Subscriber Features
  - Physical Controls
  - Status Bar
  - Data Rates
  - Rowing Monitor Release Notes
Data Analytics
- Performance Metrics
  - Glossary
  - Reprocessing Sessions and Crews
- For Subscribers
  - Retiring Team Members
General Information
- Common Questions
  - Rowing Shell Compatibility
  - Equipment Weight
  - Integrations
- Release Notes
  - Rowing Monitor Release Notes
Troubleshooting & FAQ
- Smart Oarlock FAQ
  - My Oarlock Won’t Connect
  - My Oarlock is Squeaking
- Rowing Monitor FAQ
  - I don’t have WiFi at my rowing facility
  - University Wi-Fi Requires MAC Address
- Data Analytics FAQ
  - How is Power Calculated?
- Advanced Topics
  - Upgrade To Self Hosted XBoat App
  - Rowing Monitor IT & Security Overview
More

Smart Oarlock FAQ

My Oarlock Won’t Connect

My Oarlock is Squeaking

Recommended lubricant for squeaky oarlocks

Rowing Monitor FAQ

I don’t have WiFi at my rowing facility

University Wi-Fi Requires MAC Address

Data Analytics FAQ

How is Power Calculated?

Advanced Topics

Upgrade To Self Hosted XBoat App

For Users Prior to April, 2025

Rowing Monitor IT & Security Overview

Software updates, security patches, and network requirements