Troubleshooting & FAQ

My Oarlock Won’t Connect

Instructions for different scenarios when oarlocks aren’t connecting

My Oarlock is Squeaking

Recommended lubricant for squeaky oarlocks

Spacers, XPod Swapping, and When to Recalibrate

Guidelines for spacer configuration, XPod interchangeability, and calibration requirements

I don’t have WiFi at my rowing facility

University Wi-Fi Requires MAC Address

If connecting to a university WiFi network, the school requires this address to validate the connection

Applying Rowing Monitor Mount

Selecting the best adhesive and instructions for application

Removing Power Button Plate

How to clean out the area around the power buttons to improve functionality

How is Power Calculated?

How to Reprocess Missing Data

Step-by-step guide to reprocessing a session when force curves, charts, or seat data aren't showing up

Upgrade To Self Hosted XBoat App

For Users Prior to April, 2025

Rowing Monitor IT & Security Overview

Software updates, security patches, and network requirements